BLYNEST (managed by NEUREX (PVT) LTD.) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our family safety application.
π 1. Information We Collect
Location Data
- Real-time location: GPS coordinates shared with family members you authorize
- Location history: Time-stamped records of your movements within the app
- Geofence events: Notifications when entering/exiting designated safe zones
Personal Information
- Name, email address, phone number
- Profile information and photos
- Family group membership and relationships
Device Information
- Battery level and charging status
- Device type and operating system
- Unique device identifiers
- Push notification tokens
Activity Data
- Check-in status and safe arrival confirmations
- Emergency alert history
- App usage patterns and features accessed
- Calendar events and activity timelines
π 2. How We Use Your Information
- Family Safety: Real-time location sharing with authorized family members
- Geofencing: Alerts when members arrive at or leave designated locations
- Emergency Response: Sharing location and contact information during emergencies
- Communication: Family messaging and notification delivery
- Service Improvement: Analyzing usage to enhance app features and reliability
- Account Management: Password resets, subscription management, and account support
- Legal Compliance: Fulfilling legal obligations and responding to lawful requests
π₯ 3. Information Sharing
Who Can Access Your Information
- Family Members: Only members you explicitly add to your family group can see location and activity
- Service Providers: Firebase, Google Cloud, and other trusted vendors assisting with app operations
- Emergency Services: In case of genuine emergencies, location data may be shared with appropriate authorities
- Legal Requirements: When required by law or court order
Who Cannot Access Your Information
- Third-party marketers or advertisers
- Data brokers or analytics firms (except for aggregate, anonymized analytics)
- Anyone outside your explicitly approved family group
π‘οΈ 4. Data Security
- Encryption: All data transmitted over HTTPS with end-to-end encryption for sensitive operations
- Firebase Security: Leveraging Google Cloud's enterprise-grade security infrastructure
- Authentication: Multi-factor authentication options available for enhanced security
- Regular Audits: Security assessments and penetration testing to identify vulnerabilities
- Access Controls: Strict role-based permissions to limit who can access what data
β οΈ Important: While we implement strong security measures, no system is 100% secure. We recommend using strong passwords, enabling 2FA, and never sharing your credentials.
β° 5. Data Retention
- Active Accounts: Data retained while your account is active
- Inactive Accounts: After 180 days of inactivity, your account may be flagged for review
- Location History: Retained for 90 days; older entries are automatically archived
- After Account Deletion: All personal data deleted within 30 days (see Delete Account for details)
- Backup Data: May be retained for up to 90 days in secure backups for disaster recovery
ποΈ 6. Data Deletion & Your Rights
You Have the Right To:
- Access: Request a copy of all personal data we hold about you
- Correction: Update inaccurate or incomplete information
- Deletion: Request deletion of your account and associated data
- Selective Data Deletion: Delete specific data categories (location, photos, calendar, etc.)
- Portability: Download your data in machine-readable format
- Opt-Out: Disable specific features like location sharing or notifications
How to Exercise Your Rights:
- Visit the app's Privacy & Security settings to manage your preferences
- Use the Delete Account page for full account deletion
- Use the Delete Data page for selective data removal
- Email us at neurexpvtltd@gmail.com with your request
π 7. Location Data & Geofencing
- Continuous Tracking: Location updates sent regularly to family members (frequency configurable)
- Accuracy: GPS accuracy varies based on device, signal strength, and environmental factors
- Geofence Alerts: Notifications triggered when entering/exiting configured safe zones
- Background Location: Permission required; can be disabled in device settings
- Privacy Mode: Temporarily disable location sharing while maintaining other app features
π 8. Emergency Alerts & Notifications
- Emergency SOS: When you trigger an emergency alert, your real-time location is immediately shared with family members
- Alert Responses: We record who responded to your alert and when (for audit trail purposes)
- Audio Alerts: Emergency notifications may include audio/vibration to ensure awareness
- Third-Party Services: In true emergencies, authorities may be contacted with location data
π 9. International Data Transfer
BLYNEST operates globally using Google Cloud infrastructure. Your data may be processed and stored in multiple countries. By using BLYNEST, you consent to the transfer of your information to countries outside your country of residence.
All international transfers comply with GDPR, CCPA, and other applicable data protection regulations.
βοΈ 10. Legal Compliance
Applicable Regulations:
- GDPR (EU): General Data Protection Regulation compliance
- CCPA (California): California Consumer Privacy Act compliance
- PDPA (Sri Lanka): Personal Data Protection Act compliance
- LGPD (Brazil): Lei Geral de ProteΓ§Γ£o de Dados compliance
- Other Local Laws: Compliance with privacy laws in all jurisdictions where we operate
Law Enforcement Requests:
- We only disclose user data in response to valid legal process (warrant, subpoena, court order)
- We will notify users of requests unless legally prohibited
- We maintain a transparency report of government data requests
πΆ 11. Children's Privacy
- Age Requirement: BLYNEST is designed for families; parental consent required for users under 18
- Parental Controls: Parents can configure privacy settings and control location sharing for minor children
- No Marketing: We do not market to children or collect data for marketing purposes
- Education: We provide privacy education to help families use the app safely
π 12. Notifications & Communication
- Push Notifications: Sent for location alerts, emergency events, and app updates
- Email Communications: Account notifications, security alerts, and feature updates
- Opt-Out: You can disable notifications in app settings or device settings
- Frequency: We aim to minimize notifications while maintaining critical safety alerts
π 13. Third-Party Services
Our Integration Partners:
- Firebase (Google): Authentication, database, and cloud functions
- Google Maps: Real-time location display and geofencing
- Google Sign-In: Simplified authentication
- Stripe/In-App Purchase: Subscription and payment processing
Important Note:
Each third-party service has its own privacy policy. While we ensure they meet our standards, we recommend reviewing their policies at:
π 14. Policy Updates
- We may update this privacy policy to reflect legal changes or operational improvements
- Material changes will be announced via email and in-app notifications
- Continued use of BLYNEST after updates constitutes acceptance of the revised policy
- Last Updated: June 2026
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Β© 2026 NEUREX (PVT) LTD. All Rights Reserved.
BLYNEST - Family Safety & Location Sharing
Last Updated: June 2026